THINGS TO KNOW WHEN BUYING OUR PRODUCTS

SHIPPING

We endeavour to process your order 2-3 day or receiving. If there is a problem which is out of our control, we will notify you.

Shipping Costs are Listed on Shipping Page

If there is a problem with your delivery, let us know.

See SHIPPING PAGE: https://risingshinejewellery.com/shipping/

Customer Service: support@risingshinejewellery.com

CUSTOMER SUPPORT

If you have an enquiry or inquiry about your product, let us know asap. Choose your order carefully as we do not refund due changing your mind.

See REFUND POLICY: https://risingshinejewellery.com/refund/

Customer Service: support@risingshinejewellery.com

QUALITY ASSURANCE

Before each product is packed, the order is rechecked before sending out.

All Clasps for Necklace are checked,

All Chain Links for Necklace are checked

All Pendants are checked.

Jewellery Boxes and Gift Boxes are checked

Roses & Petals are checked

We endeavour to pack all items with padding to protect your items arriving without damage.

Customer Service: support@risingshinejewellery.com