Shipping Policy
Processing and Transit Time:
Processing Time: 2-3 business days
Once your order is dispatched, you will receive a confirmation email with a tracking number.
Shipping info
We also ship worldwide; the cost is as stated below.
| Service | Cost | Postage time |
| Standard Shipping to major cities in Australia | $ 6.99 | 4 – 6 business days |
| Standard Shipping to remote and regional areas in Australia | $ 6.99 | 7-10 business days |
| Standard shipping to New Zealand | $ 9.99 | 7-12 business days |
| express shipping in Australia | $ 9.99 | 1 – 3 business days |
| express shipping to New Zealand | $19.99 | 3 – 7 business days |
| Rest of the world | $19.99 | 6 – 15 business days |
You will get a confirmation email once your order has shipped containing the tracking number.
We do ship internationally. For any custom taxes, it will be included in the price in accordance with the country region.
Ellie Grace is not responsible for lost or misplaced packages once the tracking shows a “delivered” status.
Use the tracking number we provide to track the order until delivery.
If you never received your order, but the tracking number indicates it has been delivered, check with your local postman, neighbour, or facility manager/post office and post office before calling Rising Shine Jewellery Gift Money Order.
*Any COVID situations that may incur, some products may arrive at different times due to warehouse locations have changed.